Author your brand podcast guest Richard Blank Costa Ricas Center.

Author your Brand Podcast. Surfing, Bilingualism, and Non-Voice Omnichannel Support with Richard Blank The Author Your Brand show takes a deep dive into becoming a best selling author, sometimes without writing a word. The host, Doug Crowe, interviews CEO’s of multi-million dollar firms, successful entrepreneurs, and “slightly” famous people. Guests include the former CMO of Starbucks Asia, the Inventor of GPS (who sold the company he founded for $6.6 Billion) & NYT bestselling authors. This daily LIVE show uncovers the mindset of these visionaries & their success tips In a lively podcast interview hosted by Doug Crowe, Richard Blank, founder and operator of Costa Rica's Center (CCC), a thriving center in Costa Rica, shares his passion for surfing, bilingualism, and the challenges of operating a center in a global market. Richard explains the high-quality services his center provides to clients across North America, Central America, and Europe, emphasizing the importance of bilingual, college-educated agents dedicated to specific campaigns. The conversation then turns to the benefits and drawbacks of non-voice omnichannel support, as Doug and Richard discuss the value of personal engagement when it comes to creating a rapport with customers that extends beyond the immediate transaction. This interview will be relevant to anyone interested in center operations, customer support, and building lasting customer relationships. Doug Crowe is a business growth strategist that’s passionate about getting results for his clients. Doug is your partner in business growth and your best option for leveraging the digital revolution. He has helped clients maximize resources and build a thriving business. Doug leverages his years of expertise to bring growth to your business. WE TELL YOUR STORY ...Better Why consider becoming an author? Is the time, money, and resources necessary to create a book of impact even worth it? Influence. Impact. Authorship. Becoming an author is always a major achievement... but never done alone. Our authors do more than simply publish a book; they make a dent in their Universe. Why Authoring Your Book Can Change the World (But You’ll Surely Fail if You Don’t Do This…) Your story matters. Your ideas need to be shared. But if you depend only upon a book to become the tipping point, it simply won’t work. In today’s ecosystem of information overload, even a social media influencer has an impact that lasts about as long as the memory of a goldfish. Engagement? That’s cute. What does that mean, anyway? There is a single foundational element all thought leaders, influencers, and visionaries have that most authors hope for, but very few achieve. Stop Dreaming. Start Researching. Your idea for a book may be the greatest thing since sliced bread. Why haven’t you written it and had a dozen publishers beating down your door for a movie deal? For most authors, there’s a bit of doubt and fear, and that's normal. Is what you are saying worthy? Will people resonate with it? Can you make a difference? What if there was a way to find out the answers to all of these questions? Here's the good news. Not only can you get these questions answered, but our proprietary "vet & validate" answers them and begins building your audience... before your book is written. AUTHORS OF IMPACT What’s your idea, your dream, your vision? Do you know a better way to communicate at the office? Maybe your leadership principles would apply to a new demographic like local government? Your story can be life-changing for somebody. But only if you are published. Don’t go through life with the potential to make the world a better place and squander the opportunity. Once your idea of becoming an author is in your heart-don't hesitate. Take action today. What do John Grisham, Tony Robbins, and JK Rowling have in common? These visionaries didn’t start at the top. Like all people of influence, they had humble beginnings. They were just trying to make ends meet as… …A lawyer in a busy firm. …A janitor in a corporate office. …Or a single mother on child support writing the first few words of her book on a napkin. The one thing they have in common is that they were as busy as you (maybe more). But that did not deter them from moving their vision into reality. Authorship, like any large venture, requires a blend of patience and perseverance. Equally important is a process and team to pull it all together. At Author Your Brand, we use that same system the Fortune 100 do for developing and guaranteeing a new product launch. Research. The process is detailed, thorough, and will give you the data, confidence and pre-sales to boldly move forward; to helping you become a #1 Best Selling Author… without you writing a single word. We help people just like you capture, organize, publish, and market a beautifully crafted book that tells your unique story within the context of serving others. We transform leaders into respected experts in their field. We make sure that your book is a timelessly powerful tool that attracts new opportunities and has the power to make a dent in the Universe. If You Qualify, Expect: Unparalleled collaboration to frame your unique perspective Professional journalism to distill your content into a compelling story A systems-based creative process that perfectly captures your voice Over 200 data points of competitive intelligence Unlimited revisions and focus group testing on your book cover #1 status as a Best-Selling author on Amazon. Major media attention and outreach to build your author*ity ...and much more. Doug Crowe Founder A gifted leader with a variety of talents, Doug is a prolific businessman, marketing expert, and a brilliant writer. He writes for Entrepreneur.com and has been published in Yahoo Finance, Chicago Tribune, Daily Herald, and the Seattle Times. Richard’s journey in the center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business.