Leadership_ Developing Strong and Confident Employees.

Leadership: Developing Strong and Confident Employees And sometimes I take things personal because if you're going to start strong with me, you should end strong as well. There's a huge attrition rate in this industry. But Lily, my attrition is natural. I'm going to lose somebody because it's closer to their home. It's a better schedule for their school or their girlfriend works there. But they'll never get the walk of shame. Lily, I'm not going to make you cry. And my ego is fine. I don't need to yell at you or threaten you because you could always quit. I'll bend you. I won't break you. But I need to get you better. I have to get you stronger, more self-reliant and more self-confident. And if I'm able to pay it forward in some sort of way to make you that much more stable and determined, that's how I believe leaders are made. https://youtu.be/wgISvvW3NL0 https://youtu.be/bfT7OE9uj98 https://youtu.be/3aEpnjy8EvI About The Host Lily Patrascu is an ultra-creative book publisher and personal brand strategist for thought leaders, CEOs, luxury influencers. As an influencer, bestselling author, copywriter, global speaker, she supports busy entrepreneurs to find their message and share it with millions of people. Lily Patrascu can make you an iconic brand, bestselling author and share your message with millions of people on global stages and media. Lily is an ultra-creative book publisher for entrepreneurs, thought leaders, CEOs, personal branding strategist, influencer with 140k+ followers, bestselling author of multiple books, copywriter and property investor. Lily organises influential millionaire entrepreneur/investor events to connect with opportunities. Lily is a podcaster – host of Awakened Titans Podcast, with 100+ episodes with conscious multimillionaires. Lily is a superconnector and referral machine for your business and loves to refer trusted high vibe entrepreneurs to your business to create win/win longterm collaborations. She is the founder of “Brand For Speakers” book publishing and the co-founder of “Speakers Are Leaders”. Lily has reached over 1 million people via social media & over 10,000 people on worldwide stages in the UK, Singapore, Peru, Mexico, UAE. Lily would like to empower you and 100 million people to be happier, believe in yourselves and go after what you want so you can share your stories in books that transform the world, online courses/workshops that transform the world on global stages and create wealth. Lily has managed a property business for 12 years and has increased the revenues for that business leveraging the power of a book and adding value. Richard’s journey in the center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. The awakened Titans podcast guest Richard Blank Costa Ricas Center.