Business Growth Through Stability.

You can grow a business. You can have people that will walk with you because you've given them job stability. You'll follow through on your work. If you're capable of doing things like that, don't be surprised if there's fidelity. CallumConnects Micro-Podcast is your daily dose of wholesome entrepreneurial inspiration. Hear from many different entrepreneurs in just 5 minutes what hurdles they have faced, how they overcame them, and what their key learning is. Be inspired, subscribe, leave a comment, go and change the world! Every entrepreneur featured has been recommended by one of our previous guests. Callum Laing I am CEO of MBH Corporation PLC, an agglomeration of small, profitable companies from around the world. I straddle the world of small business and investing and hope to share as much as I can from those two disperate worlds with you.In my videos I'll share what I[m up to, what I'm learning and share as much as I possibly can so that you don't have to go through the mistakes I've made along the way! Author of "Progressive Partnerships - The Future of Business" & "Entrepreneurial Investing - Connecting sophisticated capital to talented small business" Co-author of "Agglomerate - Idea to IPO in 12 months" Richard’s journey in the center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level. Costa Rica’s Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies. We encourage you to visit one of our centers on your next personal vacation or business trip to Central America’s paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural springs. Come and see for yourself why center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #callumconnects Overcoming Entrepreneurship Challenges The hurdle I faced as an entrepreneur was not to be so hard on myself. You know, when you grow up, sometimes you might have a lot of pressures in regards to the careers you may follow or opinions that are provided for you. But if you're true to yourself, You have this vision quest. You have this destiny. Inspiring Entrepreneurship Message We just celebrated our 15th year in business. And so do not really pay a lot of attention to the naysayers and the great believers. They love you. They just don't understand where you're going. And they're fearful because they haven't done it before. But if you've done your due diligence, if you've done your dedicated practice, if you've built up your skills and you know that there's a lot of positive reinforcement you know you're making the right decisions and you should definitely dip your toe in the water and try out this industry and being an owner of a company you have leverage you could hire a fire or make or break somebody i prefer the former the only way to be able to grow this tree is to have branches Treasure of Interpersonal Communication centers treasure that interpersonal communication relationship. We can retain the client. You may upsell them. You might get a referral. Value Your Customers More In my opinion, that's lazy. And also, you should value your customer a little more. centers treasure that interpersonal communication relationship. We can retain the client. You may upsell them. You might get a referral. Pursuing Passions and Careers By all means, I think you should follow through. I decided to double down on my favorite language. It was just Spanish. So I had to major it in college. Use that momentum to land certain jobs post-grad. Seizing Opportunities and Growth And when I was 27 years old, I had a one in a million opportunity to move to Costa Rica and work at a friend's center. I took it. Worked there for four years. Learned the business in the inside out and My mid-30s, I was able to throw my hat in the ring with some capital impulse control maturity and start my own company. Callum Connects special guest Richard Blank Callum Connects Micro Podcast guest Richard Blank Costa Rica's Center.