Breaking Stereotypes as a Leader

Richard Blank Business 61 views 5 hours ago
Well, you mentioned earlier about feeding families. And since I'm not as large as your 300, see some half of that, 150. But you know that each time you give someone stability, they are able to sustain their family. Now, in Costa Rica, there's multi-generational families. So there might be individuals taking care of their grandparents. And so what I am trying to do is to improve on self-reliance and self-confidence so I can be the last boss these individuals have. I can break the stereotype of being a boss that's looking to fire you. Now, mind you this, when you're an owner of a company and you do know this, Mitch, that you have leverage, you could hire or fire, make or break somebody. You and I always chose the former. And so to me, it's very important, once again, in this delicate stage of people's lives to put wind in their sails, to let them know that hard work does breed success. Your First Thousand Clients Podcast by author Mitch Russo. Harnessing Effective Communication interview With Richard Blank The business podcast for aspiring business owners & entrepreneurs. Imagine having hundreds of highly successful business owners, business coaches, and business strategy consultants sharing their wisdom with you to help your company make it to the next level. That should be the goal when considering the best business podcasts to subscribe to, and that’s what we have achieved with “Your First Thousand Clients”. From Employee To Employer And Leader. Communication is key in every business, especially when done over the phone. If you are looking for ways to improve your communication skills and lock in those pitches, this is the podcast for you. In this episode, Richard Blank, CEO of Costa Rica's Call Center, runs through the process of prospecting and how you can build your vocabulary, actively listen, use the right tone of voice, and match the pitch and mood of your client. And their importance in making sure that you don't just have a productive and meaningful interaction but that your client walks away satisfied with your service and the company as a whole. He also shares insights on creating a culture that allows your team to build relationships, empowerment and drive ownership. Tune and learn how to identify telesigns that tell you the right time to ask your confirmation question and lock in that sale for the first 1000 clients and beyond. https://youtu.be/6Dw932wbj1M?si=2J3KFyFvbzHvNqil https://youtu.be/mJaQEVWrVNE Your First Thousand Clients Podcast, Mitch Russo, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center Imagine having hundreds of highly successful business owners sharing their wisdom with you to help your company make it to the next level. Avoid the traps and pitfalls, grab little-know strategies and find some much-needed inspiration. Recently syndicated with the C-Suite Network, the show is now an iTunes Top 200 podcast. We’re always on the lookout for brilliant, successful business owners, business coaches, leadership coaches, and business/marketing consultants who can help our audience grow or start their company. On Your First Thousand Clients, we are looking ONLY for experienced CEOs, business leaders, successful entrepreneurs who are highly appreciated by the audience. You are making a contribution to the world with your interview, you are helping others. Business Owners of every kind will want to hear from some of the leading marketing, sales, growth and management experts in the world right here on Your First Thousand Clients! The show that gets you to YOUR first thousand clients and beyond!
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