Humor, Training, and Self-Assessment in Language Learning

The English classes were very easy because they were very entertaining. And kind of like a comedian that puts material out there and starts shaving it to give himself a perfect five minutes, trained over 10,000 people and doing it over two decades. I got over two hours of material and I can go a full eight hours if we want to do role playing, implement things in practice, but I can give you a solid two full hours of soft skills and phonetic micro expression reading and certain sort of rhetoric and delivery and vocabulary psychology of making the call. And so not tips or tricks, but things just to get you refocused again, because of all the zigging and zagging and the distractions. And then on the flip side, when we listen to your calls in our quality control department, we have the luxury of recorded phone calls. So just like a mirror, These agents can hear themselves and they will know if they cross talk interrupt too loud, too soft, too fast, too slow. Did they forget the military alphabet when reviewing the email address? What about your transitional sentences. Incredible Life Creator with Dr. Kimberley Linert. Communication as the Key in Sales - Richard Blank There has got to be more to life than this! Each week Dr. Kimberley Linert will host a variety of guests who are taking a deep dive into their passion and have come out on the other side with an incredible abundant life. As you listen to these candid conversations you will be inspired to look at yourself and find your true calling. . The podcast also includes episodes in which Dr. Kimberley shares different ideas about how to create a life that is happier, healthier and wealthier. Episode 379: Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008. https://youtu.be/CSqlVi6Ju6I https://youtu.be/HrXQE7EWBC4 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Cumming, Georgia, United States Incredible Life Creator, Dr. Kimberley Linert, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending