Positive Reinforcement and Curiosity in Communication

That's an excellent question. My name is Richard Blank. I'm going to name drop you to buffer the negative tone. I'm going to let you know it's a great question. Glad you brought it up. Repeat the question, as you know, to show active listeners and we have to repeat it again. I'm going to send back your question in a very positive way. So usually I'd be like, you know, ABC Apple company. And you're like, yeah, who's this? I go, so glad that you asked. Susan, my name is Richard Blank. And then they have to ask me another one. Who's Richard Blank? That's a double dip of the positive reinforcement. They're not yelling at me in their tones positive. They're just curious. So they went from like a 10 to an eight now to an eight to a six five. And that movement that you went this way, doc, now it goes that way. in regards to momentum isn't that beautiful with a little bit of mass and space that we move we added to our momentum and reduced an ego defense Incredible Life Creator with Dr. Kimberley Linert. Communication as the Key in Sales - Richard Blank There has got to be more to life than this! Each week Dr. Kimberley Linert will host a variety of guests who are taking a deep dive into their passion and have come out on the other side with an incredible abundant life. As you listen to these candid conversations you will be inspired to look at yourself and find your true calling. . The podcast also includes episodes in which Dr. Kimberley shares different ideas about how to create a life that is happier, healthier and wealthier. Episode 379: Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. CEO of Costa Rica's Call Center since February 2008. https://youtu.be/CSqlVi6Ju6I https://youtu.be/HrXQE7EWBC4 https://youtu.be/-rfgevs7CRc https://youtu.be/09eHJkZG_4I Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ Cumming, Georgia, United States Incredible Life Creator, Dr. Kimberley Linert, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending