The Art of Speech in Business and Personal Connection

By Richard Blank 20 views 2 hours ago
Show Description
I have a luxury trade. Yes, I'm in a call center. It's the medium. I can do well, and it's an industry and a business. But the basics of this, and I'm still kind of fighting against the AI, is the art of speech, the interpersonal electromagnetic energy transfer. The fact that we can retain a client, do an upsell, get a referral, or get an exit interview. And the synergy that people feel on the floor. What a linguistic, artistic environment, especially for English second language. What a dedication. And you're getting the return on that investment. And the beauty of that, Mitzi, and you know this, is when you're translating, you're even more focused than you are if it's in your native tongues. I mean, when you're used to it, it's easier. But you're really tapping into something that puts you in the now, right? That much more. And so hats off to anybody that speaks multiple languages because you want to talk about connections with people and soft skills. You meet someone that learns that second language. You both know what you put into it. And so the conversation starts so strong because you both did this to be able to relate to others. And so I have been embraced so. When I speak my Spanish with my Philly accent, I've done well in business and people really... You know, they gravitate towards me. Mitzi Ocasio Let's Think About "Soft Speaking Skills." LTA Podcast Special Guest Richard Blank Mitzi Let’s Think About It. Our podcast is a treasure trove of topics that matter to you. We feature a wide variety of subjects; each explored in depth with the help of guests from all over the world, each with their unique backgrounds and perspectives. Join us as we think together, exploring topics in ways you may not have considered before. Our podcast is an interactive journey of discovery, and we invite you to be a part of it. Check out Mitzithinkinc.com for more topics to ponder!Let's Just "Think About It!" This is a safe place to think about topics that you may believe are essential. I have a variety of topics and guests who bring a perspective that I know will have you pondering what matters to you. Richard shares his love of language and how he has perfected the soft-spoken skills I know so many are learning to obtain. He makes great points about how someone can develop this skill and how he dived into the Spanish language. This conversation is sure to leave you feeling enlightened and inspired. Mitzi Let's Think About It. This is where we explore the what-ifs in life. We examine the possibility of shifting our perspective to evolve in areas of ourselves that cause a ripple effect in one's life, WIth guest from all over the world and all walks of life sharing their testimonies and perspectives into great topics that will keep us all thinking. https://youtu.be/9jx4idY1IRU https://youtu.be/plLhdAH3RcA https://youtu.be/I45FoYFK44o https://youtu.be/sPNinRmRdm4 https://youtu.be/vXioL1ZYQUM Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ #MitziLetsThinkAboutIt #MitziOcasio #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest Mitzi Let’s Think About It, Mitzi Ocasio, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending
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